We’ll start with a conversation (either in person or virtually) to understand your style, needs, timeline, and investment level. If you’re not sure where to begin, don’t worry—that’s what we’re here for.
Your dedicated consultant will curate fixture, faucet, and finish selections from our extensive product lines. We’ll show you options that match your vision without overwhelming you with too much information.
You’re invited to one of our seven Michigan showrooms to experience products in person, where you can test faucets, feel finishes, and sip champagne while you shop. Can’t visit? We’ll send you curated selections, samples, and expert advice by email or phone.
Once selections are made, we handle quoting, availability checks, and delivery coordination. Need a plumber? We’ll refer someone trusted. Need post-sale support? We’re on it.
Your project doesn’t end at checkout. We stay involved to answer questions, coordinate replacements, and ensure your experience continues to exceed expectations.
Building your dream home is a big milestone. It should feel exciting, not stressful. At Infusion, we’ll walk you through every selection, offer expert guidance on what’s worth the splurge, and help you avoid mistakes that don’t “age well.” Whether you’re here for a single faucet or the entire house, we’ve got your back.
You’ve worked hard to create a beautiful life—your home should reflect that. Whether you’re upgrading a second home, renovating a kitchen, or planning a wellness-inspired bath sanctuary, we’ll make sure the experience is just as luxurious as the end result.
Do I need to visit a showroom to start the process?
No. While visiting a showroom is encouraged, you can begin your project virtually by phone or email.
Our consultants regularly support clients remotely and can guide selections without an in-person visit.
How long does the selection process usually take?
The timeline varies by project. Smaller selections may be completed in a single consultation, while full-home or multi-room projects may involve multiple sessions to ensure every detail is thoughtfully coordinated.
Can Infusion work with my builder, designer, or contractor?
Yes. We frequently collaborate with builders, designers, plumbers, and remodelers to ensure selections align with plans, timelines, and installation requirements.
What happens after I finalize my selections?
Once selections are complete, we handle quoting, availability checks, coordination, and ongoing support. Our team stays involved to answer questions, assist with adjustments, and support you through installation and beyond.
